PRODUCT DELIVERY TERMS

 

Packages are generally dispatched within 2 days after receipt of payment. Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected.

 

In delivery your package, we have three methods available for you:

  • Courier Service: We partner with first grade courier service provider like FedEx Red Express to offer you door-to-door delivery if selected during check-out process and payment reflect in the order.
  • In-Store Pick-up: You may opt to pay online or pay at shop and pick it up in our store.
  • Rotcom Standard Delivery: We offer standard FREE delivery in Lagos for all orders.
  • Cash on Delivery: Please note that cash on delivery is only available for orders in Lagos and Ibadan.